What our clients say
It’s not just what we say – it’s what others say after working with us that really counts.
“Ian combines deep technical know-how with a calm, collaborative approach – making complex briefs clearer and turning challenges into well-timed solutions.”
“Ian’s overriding goal was always to make sure we were delivered what was being asked for. His proactive and clear interactions helped hugely in clarifying the brief and design, greatly aiding the project specification process. His ability to develop understanding through questioning was invaluable to the whole team.
Ian took on the delivery of the material schedules for the bathroom supplies, relieving the project team (architect) of the burden of preparation and enabling a simpler review-based approach. With some complex details to resolve, Ian’s knowledge of potential solutions allowed us to design in at point of need, rather than fixing issues on site.
Ian’s customer focus and solution-based approach to every task is always welcomed. He combines expertise and knowledge with a warm, approachable style that helps steer even delicate challenges to successful outcomes. Ian can work seamlessly with all parties – from client through designer to contractor – to deliver exceptional service and real value to the scheme.”
- James Waite – Project Director, Almacantar
“Ian’s ability to understand what’s really driving a project – and bring the right solutions at the right time – is what sets him apart.”
“I’ve worked with Ian over the last 10 years, collaborating on bathrooms and bathroom products across several projects.
What stands out about Ian is his genuine interest in the wider project – not just the part he’s directly responsible for, but how he can help get everything over the line. He’s proactive in suggesting different ways of doing things or introducing us to new approaches. Visiting a factory in Italy some years ago, for example, completely changed how we thought about bathroom design and procurement.
He’s also someone who always brings a solution to the table. It’s his ability to understand what’s really driving a project that sets him apart.”
- Simon Bowden – Founder & Director, E8 Architecture
“Ian brings the right mix of drive, insight and integrity – with a rare ability to unite teams, solve challenges and keep complex projects moving forward.”
“I’ve had the pleasure of working with Ian on numerous projects across the residential and commercial sectors. What sets Ian apart is his can-do attitude and his exceptional ability to collaborate within multidisciplinary teams. He navigates complex requirements with ease, always focused on delivering the best possible outcome.
Ian’s project knowledge, backed by an extensive network of specialist contacts, is second to none. His tenacity in finding the right solutions has made a real difference on many projects – from overcoming site constraints with clever product choices to introducing new ideas to more traditional clients, always with the wider commercial benefits in mind.
I enjoy working with Ian because he’s a genuinely good human being, with values that align with our own. His ability to generate momentum, focus on practical solutions, and balance commercial needs with delivery timescales makes him stand out. Ian appreciates that every project is different, and his thoughtful, collaborative approach makes a real impact from the very first conversation.
It’s been a pleasure working with Ian over the years, and I look forward to many more to come.”
- Chris McGovern – Development Director, Astir
“Ian goes far beyond the typical supplier role – fully involved, solutions-focused, and always ready to adapt to the project’s needs.”
“Ian was very good to work with. He answered a lot of queries and accommodated many changes to the brief along the way. His communication was first class, and he got thoroughly involved in the project from start to finish.
Ian provided a range of options and solutions outside of the original designer’s brief, which proved very useful to the client.
I would recommend Ian because he gets fully involved in the project – far more than most suppliers.”
- Warwick Brindle
“Ian’s deep technical knowledge and clear, confident delivery make him a trusted advisor – helping us achieve the right specification, on time and on budget.”
“We’ve worked with Ian for over 15 years, and he brings an incredible depth of knowledge – both in terms of product and technical detail. His understanding of procurement, coordination and compatibility has allowed us to work with him successfully on everything from smaller residential schemes to large-scale projects, always at the right level of specification.
His in-depth knowledge of manufacturers and bathroom pods helps us quickly identify options that are both market appropriate and on budget. He presents proposals and samples clearly, with costs and technical details that give us and our clients the confidence to make informed decisions with cost and delivery certainty.
Ian is a valued and trusted advisor to our practice, and an important part of enabling us to deliver our design goals.”
- Mike Storey – Director, MSMR Architects
“Ian brings good humour, deep product knowledge and a collaborative spirit to every project – making a real difference across teams and outcomes.”
“It’s been a pleasure working with Ian across many Native Land projects over the years. He brings a positive, can-do approach and works well with everyone – from design teams to commercial and construction teams.
His knowledge of the bathroom product marketplace is, in my experience, second to none. He knows the brands, trends and emerging products – and also understands the technical details and how different components work together.
He was instrumental in moving us towards using pods on our high-spec residential developments. On larger schemes, I now can’t believe we ever did it all on site!
Ian brings decades of experience to the table – and any project team will benefit from that.”
- Dan Clarke – Executive Director, Native Land
“Ian brings clarity, calm and big-picture thinking to every project – bridging teams, refining specifications and always keeping design, cost and sustainability in balance.”
“Ian has had an immersive involvement across all Clivedale projects from the outset, working closely with design consultant teams. His calm and realistic approach enables him to work seamlessly across a variety of consultants, main contractors and subcontractors – always managing client needs and expectations with clarity.
His professional advice and brand awareness allow him to fine-tune product and category selections with precision. He interprets briefs with ease and offers suggestions that balance design, technical and cost requirements. Ian also has a rare ability to look beyond individual product specs and see the bigger picture – always finding ways to weave environmental sustainability into the process.
Ian holds a unique position in the industry, and his reputation reflects how well he brings people together to deliver shared values and consistent quality.”
- Steven Blaess – Head of Interior Design, Clivedale London